Accessibility Statement
Our Commitment to Accessibility
At Card Addicts, we are committed to providing an online shopping experience that is accessible and usable for as many people as reasonably possible.
We aim to make our website, product information, navigation, checkout experience, and customer support accessible to customers with different abilities and assistive technologies.
We recognize that accessibility is an ongoing process, and we will continue to review and improve our website where reasonably possible.
Accessibility Features
We aim to support accessibility through practices that may include:
- Clear and readable website content.
- Descriptive headings and organized page structure.
- Meaningful labels for website controls and forms.
- Text alternatives for images where appropriate.
- Keyboard-accessible website functionality where reasonably supported.
- Clear product and policy information.
- Accessible customer support options.
- Consistent navigation throughout the website.
- Sufficiently understandable instructions for completing purchases.
The accessibility features available may depend on the website platform, theme, applications, third-party services, and assistive technology being used.
Ongoing Improvements
We regularly seek opportunities to improve the accessibility and usability of our website.
Because accessibility standards, technologies, website features, and third-party services can change, some portions of the website may not always provide the same level of accessibility for every visitor.
When accessibility issues are identified, we will consider reasonable improvements based on the nature of the issue and the resources available.
Third-Party Content and Services
Our website may use third-party services, applications, payment providers, shipping services, or other technologies.
Some third-party content or functionality may not be fully controlled by Card Addicts.
While we may seek to use services that support accessibility, we cannot guarantee the accessibility of third-party websites, applications, or services.
Assistance With Your Purchase
If you experience difficulty accessing any part of our website or need assistance completing a purchase, please contact us.
Our customer support team can assist with questions about:
- Product information.
- Order placement.
- Order status.
- Shipping and tracking.
- Returns and refunds.
- Other store-related questions.
Where reasonably possible, we will work with you to provide the information or assistance you need through an available alternative method.
Reporting an Accessibility Issue
If you encounter an accessibility barrier on the Card Addicts website, we encourage you to let us know.
When contacting us, please provide:
- The page or feature where you experienced the issue.
- A description of the accessibility problem.
- The type of device or browser you were using, if known.
- Any other information that may help us understand the issue.
Your feedback helps us identify areas where improvements may be needed.
Contact Us
For accessibility questions, feedback, or assistance, please contact us:
Card Addicts
12625 Frederick St F-12
Moreno Valley, CA 92553
United States
Email: contactsupport@cardaddicts.online
Phone: (951) 563-0038
We welcome accessibility feedback and will make reasonable efforts to respond to accessibility-related inquiries.
Changes to This Statement
Card Addicts may update this Accessibility Statement as our website, services, or accessibility practices change.
Any updates will be posted on this page with a revised Last Updated date.
