At Card Addicts, we want the ordering process to be simple and transparent. This page explains how orders are placed, processed, and handled when product availability changes.

1. Placing an Order

To place an order through Card Addicts:

1. Select the product you would like to purchase.
2. Add the desired quantity to your shopping cart.
3. Review your products and order details.
4. Proceed to checkout.
5. Provide your shipping and billing information.
6. Select an available payment method.
7. Review your order carefully.
8. Complete your purchase.

Please make sure all information provided during checkout is accurate, particularly your shipping address and contact information.

2. Order Confirmation

After you successfully place an order, you may receive an order confirmation by email.

The confirmation indicates that we have received your order request and provides information such as the products ordered, quantities, and order total.

An order confirmation does not necessarily guarantee that the order has been shipped.

Orders remain subject to product availability, payment authorization, and our ability to fulfill the order.

3. Product Availability

All products displayed on Card Addicts are subject to availability.

We make reasonable efforts to keep product availability information accurate and up to date. However, inventory can change quickly, particularly for collectible and hobby products.

A product being displayed as available on our website does not guarantee that it will remain available until an order is fully processed.

4. Inventory Changes

In some circumstances, an item may become unavailable after an order has been placed.

This may happen because of:

• Inventory discrepancies.
• Unexpected demand.
• Supplier availability changes.
• Inventory errors.
• Product allocation changes.
• Technical or system errors.

If we are unable to fulfill an item in your order, we may contact you to discuss the available options.

Depending on the circumstances, an affected order or item may be cancelled and an eligible refund issued to the original payment method.

5. Quantity Limits

For certain products, Card Addicts may limit the quantity that a customer can purchase.

Quantity limits may be applied to individual products, orders, customers, households, billing addresses, shipping addresses, or other relevant criteria.

These limits may be used to help manage limited inventory and maintain fair availability.

If an order exceeds an applicable quantity limit, we may contact the customer or cancel the affected quantities.

6. Pricing and Listing Errors

We make reasonable efforts to ensure that product prices and information are accurate.

However, occasional errors may occur.

If a product is listed with an incorrect price or material product information error, we may contact you before processing the order to confirm whether you would like to proceed at the correct price.

If we cannot reach an appropriate resolution, we may cancel the affected order and issue an eligible refund to the original payment method.

7. Payment Authorization

Orders must have a successfully authorized payment before they can be processed.

If payment authorization fails, is declined, or cannot otherwise be completed, we may be unable to fulfill the order.

If an order cannot be completed because of a payment issue, we may contact you or cancel the order as appropriate.

8. Order Processing

Once payment has been successfully confirmed and the order is ready for fulfillment, orders are generally processed within:

1–2 business days

Processing time may vary during periods of high order volume, major product releases, promotions, holidays, or other circumstances affecting fulfillment.

9. Shipping and Delivery

After an order has been processed and shipped, standard estimated delivery is generally:

3–5 business days

The delivery timeframe is an estimate and is not a guaranteed delivery date.

Carrier delays, weather, holidays, incorrect addresses, transportation disruptions, and other circumstances outside our reasonable control may affect delivery.

For complete information, please review our Shipping Policy.

10. Tracking Information

When tracking information is available, it will generally be sent to the email address associated with your order after the order has shipped.

Tracking information may take some time to become active after the shipping carrier receives and scans the package.

If you have not received tracking information, please contact us with your order number.

11. Out-of-Stock Products

If a product is out of stock, it may no longer be available for purchase until additional inventory becomes available.

We do not guarantee that an out-of-stock product will be restocked or that it will return at the same price.

Product availability and pricing may change when inventory is replenished.

12. Pre-Orders

Some products may be offered as pre-orders.

When applicable, the product listing will provide information regarding the estimated release date or expected fulfillment timeframe.

Manufacturer release dates may change, and any change to the release date may affect the expected shipping date.

Pre-order availability and terms may vary by product.

13. Collectible Product Information

Hobby boxes and trading card products are collectible products, and their contents may vary depending on the specific manufacturer release.

Unless specifically stated in the applicable product listing, purchasing a sealed product does not guarantee a particular card, autograph, insert, parallel, memorabilia card, rarity, or other specific collectible.

Card Addicts does not guarantee the future market value, resale value, grading result, or investment performance of any collectible product.

14. Order Cancellation

If you wish to cancel an order, contact us as soon as possible after placing it.

We will make reasonable efforts to accommodate cancellation requests before the order enters the fulfillment or shipping process.

Once an order has shipped, cancellation may no longer be possible and the order may need to be handled under our Return & Refund Policy.

15. If We Cannot Fulfill Your Order

If circumstances prevent us from fulfilling an order, we may cancel the affected order or affected items.

If you have already paid for an item that we cannot fulfill, an eligible refund will be issued to the original payment method.

Approved refunds are generally processed within 3–5 business days.

The time required for the funds to appear in your account may vary depending on your bank or payment provider.

16. Customer Responsibilities

Customers are responsible for:

• Providing accurate shipping and billing information.
• Reviewing products and quantities before completing checkout.
• Using an authorized payment method.
• Reviewing applicable product descriptions.
• Monitoring order-related communications sent to the provided email address.

If you notice an error with your order, please contact us as soon as possible.

17. Contact Us

If you have questions about an order or product availability, please contact Card Addicts:

Card Addicts
12625 Frederick St F-12
Moreno Valley, CA 92553
United States

Email: contactsupport@cardaddicts.online
Phone: (951) 563-0038

When contacting us regarding an order, please provide your order number whenever possible.

18. Related Policies

For additional information, please review:

• Shipping Policy — shipping processing and delivery information.
• Return & Refund Policy — return eligibility and refund procedures.
• Terms of Service — general terms governing purchases and use of our website.
• Privacy Policy — information about how personal data is handled.

19. Policy Updates

Card Addicts may update this Ordering & Availability Policy from time to time.

Any changes will be posted on this page with an updated Last Updated date.

We recommend reviewing the information before placing an order.