Contact information

Contact Us

At Card Addicts, customer satisfaction is important to us. If you have a question about an order, product, shipping, returns, refunds, or anything else related to your purchase, our customer support team is here to help.

Customer Support

Email: contactsupport@cardaddicts.online

Phone: (951) 563-0038

Our customer support team can assist with:

  • Order status and order updates
  • Shipping and tracking information
  • Product questions
  • Returns and refunds
  • Order cancellations
  • Damaged or incorrect orders
  • Payment-related questions
  • General questions about our products and services

When contacting us about an existing order, please include your order number whenever possible so we can assist you more efficiently.

Business Address

Card Addicts
12625 Frederick St F-12
Moreno Valley, CA 92553
United States

Contacting Us About an Order

If you need assistance with an order, please provide the following information when possible:

  • Your full name
  • Order number
  • Email address used to place the order
  • A brief description of your request

For damaged or incorrect products, photographs may also be requested to help us review the issue.

Returns & Refunds

For information about our return eligibility, return period, refund process, and other return requirements, please review our Return & Refund Policy.

We currently offer a 30-day return window for eligible purchases.

Approved refunds are generally processed within 3–5 business days after approval and are issued to the original payment method.

Shipping & Delivery

Orders are generally processed within 1–2 business days.

After shipment, estimated delivery is generally 3–5 business days.

For complete information about shipping, delivery estimates, tracking, and shipping-related issues, please review our Shipping Policy.

Business Hours

Customer support inquiries are reviewed during our normal business operations.

If you contact us outside our regular support hours, please allow additional time for a response.

Contact Card Addicts

Card Addicts
12625 Frederick St F-12
Moreno Valley, CA 92553
United States

Email: contactsupport@cardaddicts.online
Phone: (951) 563-0038

We appreciate your business and look forward to assisting you.