Terms of service
Welcome to Card Addicts. These Terms of Service govern your use of the Card Addicts website and your purchase of products from our online store.
By accessing our website or placing an order, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website or place an order.
1. About Card Addicts
Card Addicts specializes in hobby box cards and collectible trading card products.
Business Name: Card Addicts
Address: 12625 Frederick St F-12, Moreno Valley, CA 92553, United States
Email: contactsupport@cardaddicts.online
Phone: (951) 563-0038
2. Use of Our Website
You agree to use our website only for lawful purposes and in accordance with these Terms.
You must not:
- Use the website for fraudulent or unlawful activities.
- Attempt to interfere with or compromise the security of the website.
- Submit false, misleading, or fraudulent information.
- Attempt to gain unauthorized access to our systems or accounts.
- Use automated methods to abuse, scrape, or disrupt the website.
- Place orders using payment information that you are not authorized to use.
We reserve the right to refuse or restrict access to our website where reasonably necessary to protect our business, customers, or website.
3. Product Information
We make reasonable efforts to ensure that product descriptions, images, pricing, availability, and other information displayed on our website are accurate.
However, minor differences may occur between product images and the actual product, including differences in packaging, artwork, labeling, or manufacturer design.
Product images may be provided for illustrative purposes where applicable.
We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time.
4. Product Availability
All products are subject to availability.
Adding a product to your shopping cart does not guarantee that the product will remain available until checkout is completed.
If a product becomes unavailable after an order is placed, we will contact you and may offer an appropriate solution, which may include a refund or cancellation where applicable.
5. Prices
All prices displayed on our website are shown in U.S. dollars unless otherwise stated.
We reserve the right to change product prices at any time.
A price change will not affect an order that has already been accepted and confirmed, except where an obvious pricing error has occurred.
If an obvious pricing or listing error affects an order, we may contact you to confirm whether you wish to proceed at the correct price or receive a refund for the affected order.
6. Orders
When you place an order, you are making an offer to purchase the selected products.
After placing an order, you may receive an order confirmation email acknowledging that we have received your order.
An order confirmation does not necessarily mean that the order has been fully accepted or shipped.
We reserve the right to cancel or decline an order when reasonably necessary, including situations involving:
- Product availability issues.
- Suspected fraudulent activity.
- Payment authorization problems.
- Incorrect pricing or product information.
- Shipping restrictions.
- Errors in the order.
- Other circumstances that prevent us from fulfilling the order.
If we cancel an order after payment has been received, any eligible refund will be issued to the original payment method.
7. Order Cancellations
If you wish to cancel an order, please contact us as soon as possible after placing the order.
We will make reasonable efforts to accommodate cancellation requests before the order enters the fulfillment or shipping process.
Once an order has shipped, cancellation may no longer be possible. In such cases, the order may need to be handled according to our Return & Refund Policy.
8. Payment
Payment must be successfully authorized before an order can be processed.
We may use third-party payment processors to securely process transactions.
Card Addicts does not guarantee that every payment method will be available at all times.
If a payment cannot be authorized or completed, we may be unable to process the associated order.
9. Shipping and Delivery
Orders are generally processed within 1–2 business days after payment has been successfully confirmed.
Estimated shipping and delivery time is generally 3–5 business days after the order has been shipped.
Delivery estimates are provided as general estimates and are not guaranteed delivery dates.
Shipping times may be affected by circumstances outside our reasonable control, including carrier delays, weather, holidays, incorrect addresses, service disruptions, or other unforeseen circumstances.
Customers are responsible for providing an accurate and complete shipping address during checkout.
For additional information, please review our Shipping Policy.
10. Tracking Information
When tracking information is available, it may be provided to the customer through the email address associated with the order.
Tracking information may take some time to become active after the package has been handed to the carrier.
If you have questions regarding your shipment, please contact our customer support team with your order number.
11. Returns and Refunds
Eligible purchases may be returned within 30 calendar days from the date of delivery, subject to the requirements of our Return & Refund Policy.
Products must meet the applicable return conditions.
For collectible and trading card products, sealed products generally must remain sealed and unopened when a return is requested due to a change of mind.
Approved refunds are processed within 3–5 business days after the return has been approved.
Refunds are issued to the original payment method.
For complete information regarding eligibility, return shipping, damaged products, and refunds, please review our Return & Refund Policy.
12. Collectible and Trading Card Products
Hobby boxes, trading cards, collectible products, and similar items are collectible products and may have variations in packaging, printing, centering, card contents, or manufacturer production.
Card Addicts does not guarantee the value, rarity, grading outcome, future market price, or investment performance of any collectible product.
Unless explicitly stated otherwise in the product listing, purchasing a sealed product does not guarantee the presence of any specific individual card, insert, parallel, autograph, memorabilia card, rarity, or other specific pull.
Manufacturer odds, configurations, and product contents may vary according to the applicable product release.
13. Pre-Orders and Release Dates
If we offer products for pre-order, the product listing will provide the applicable estimated release or shipping information when available.
Manufacturer release dates may change.
If a release date changes, the estimated shipping date may also change.
Pre-order terms may vary depending on the specific product listing. Any special terms displayed on the applicable product page will apply to that purchase.
14. Promotions and Discounts
From time to time, Card Addicts may offer promotional codes, discounts, free shipping offers, or other promotions.
Promotions may be subject to specific terms, eligibility requirements, expiration dates, product exclusions, or quantity limitations.
Unless expressly stated otherwise, promotions cannot be combined.
We reserve the right to modify or terminate a promotion where permitted by law.
15. Intellectual Property
All content on the Card Addicts website, including text, graphics, logos, designs, photographs, product descriptions, and other materials, is owned by or licensed to Card Addicts or its respective content providers, unless otherwise stated.
You may not reproduce, distribute, modify, publish, sell, or commercially exploit our website content without prior written permission, except where permitted by applicable law.
Third-party trademarks, product names, logos, and brand names remain the property of their respective owners.
16. User Communications
If you contact Card Addicts through email, phone, forms, or other communication methods, you agree to provide accurate information.
You must not submit communications containing unlawful, abusive, threatening, fraudulent, or intentionally misleading content.
We may retain customer communications when reasonably necessary for customer service, order management, legal compliance, fraud prevention, or recordkeeping.
17. Third-Party Services
Our website may rely on third-party services, including payment processors, shipping providers, website services, analytics providers, and other service providers.
Your use of certain third-party services may be subject to the applicable third party’s own terms and policies.
Card Addicts is not responsible for the independent policies, practices, availability, or performance of third-party services.
18. Website Availability
We make reasonable efforts to keep our website available and functioning properly.
However, we do not guarantee that the website will always be available, uninterrupted, error-free, or free from security vulnerabilities.
The website may occasionally be unavailable due to maintenance, updates, technical problems, or circumstances beyond our reasonable control.
19. Disclaimer
To the fullest extent permitted by applicable law, Card Addicts provides its website and services on an “as available” basis.
We do not guarantee that the website, product information, or website content will always be completely accurate, uninterrupted, or error-free.
Nothing in these Terms limits any rights or protections that cannot legally be excluded under applicable consumer protection laws.
20. Limitation of Liability
To the fullest extent permitted by applicable law, Card Addicts will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or purchase of products.
Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.
21. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, damages, and reasonable expenses arising from your unlawful use of our website, violation of these Terms, or violation of the rights of another person.
22. Privacy
Your use of our website is also subject to our Privacy Policy.
Our Privacy Policy explains how we collect, use, and protect personal information.
Please review our Privacy Policy for additional information regarding your personal data.
23. Changes to These Terms
Card Addicts may update these Terms of Service from time to time.
When changes are made, we will update the Last Updated date at the beginning of this page.
Your continued use of our website after updated Terms are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.
24. Governing Law
These Terms are governed by the applicable laws of the United States and the State of California, without regard to conflict-of-law principles, except where applicable law provides otherwise.
Any applicable consumer rights that cannot legally be waived remain unaffected by these Terms.
25. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.
26. Entire Agreement
These Terms, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and any other policies expressly referenced on our website, constitute the applicable terms governing your use of our website and purchases from Card Addicts, except where additional terms are expressly provided for a particular product or service.
27. Contact Us
If you have questions about these Terms of Service, an order, or our policies, please contact us:
Card Addicts
12625 Frederick St F-12
Moreno Valley, CA 92553
United States
Email: contactsupport@cardaddicts.online
Phone: (951) 563-0038