Privacy policy

 

At Card Addicts, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, place an order, contact our customer support team, or otherwise interact with our services.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you.

By using the Card Addicts website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with our website, we may collect information such as:

Information You Provide

When you place an order, contact us, or use certain features of our website, you may provide information including:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment and transaction information
  • Order details
  • Customer service communications
  • Information you voluntarily provide when contacting us

We only request information that is reasonably necessary to process your order, provide customer support, operate our website, or fulfill another legitimate business purpose.

Automatically Collected Information

When you visit our website, certain technical information may be collected automatically by our website platform, service providers, analytics tools, or similar technologies.

This may include:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • General website activity
  • Pages viewed
  • Referring website
  • Date and time of website visits
  • General information about how visitors interact with our website

This information may be used to help operate, secure, maintain, and improve our website.

2. How We Use Your Information

Card Addicts may use collected information for purposes including:

  • Processing and fulfilling orders.
  • Providing products and services.
  • Processing payments.
  • Communicating with you about your orders.
  • Providing shipping and delivery updates.
  • Responding to customer service requests.
  • Processing returns, refunds, cancellations, and exchanges.
  • Maintaining and improving our website.
  • Preventing fraud, abuse, and unauthorized transactions.
  • Protecting the security and integrity of our website.
  • Complying with applicable legal and regulatory requirements.
  • Sending marketing communications when permitted and where you have provided the appropriate consent.

We do not use personal information for purposes unrelated to the operation of our business unless permitted by law or you have otherwise provided appropriate consent.

3. Payment Information

Payments made through our website may be processed by third-party payment providers.

Card Addicts generally does not directly store complete payment card numbers on our own systems. Payment information is handled by the applicable payment processor according to its own privacy and security practices.

When you make a purchase, certain information may be shared with the payment provider as necessary to authorize and complete the transaction.

4. Order and Shipping Information

To fulfill your purchase, we may need to provide relevant information to service providers involved in payment processing, order fulfillment, shipping, delivery, and related services.

This information may include your name, shipping address, contact information, and order details.

We only provide information reasonably necessary for these services to be performed.

5. Cookies and Similar Technologies

Our website and certain third-party services may use cookies and similar technologies.

Cookies may be used to:

  • Keep the website functioning properly.
  • Remember certain preferences.
  • Understand how visitors use the website.
  • Improve website performance.
  • Support security and fraud prevention.
  • Provide relevant advertising or marketing where applicable.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of portions of our website.

For additional information, please review our Cookies Policy.

6. Third-Party Service Providers

Card Addicts may work with third-party companies that help us operate our business.

These providers may include services related to:

  • Website hosting and e-commerce functionality.
  • Payment processing.
  • Shipping and delivery.
  • Fraud prevention.
  • Website analytics.
  • Customer support.
  • Marketing and advertising.

These third parties may have access to personal information only when reasonably necessary to provide services to us or fulfill their functions.

Third-party providers may have their own privacy policies and terms governing their handling of information.

7. Advertising and Analytics

We may use analytics and advertising technologies to understand website traffic, measure the performance of our advertising, and improve our products and services.

Depending on the services used on our website, these technologies may collect information such as device information, browsing activity, IP address, or interactions with advertisements.

Where required by applicable law, we will obtain appropriate consent before using certain tracking or advertising technologies.

8. How We Protect Your Information

Card Addicts takes reasonable measures designed to protect personal information from unauthorized access, alteration, disclosure, or destruction.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

For this reason, we cannot guarantee absolute security of information transmitted to or stored by us.

9. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Information may be retained for purposes including:

  • Completing and maintaining transaction records.
  • Providing customer support.
  • Handling returns, refunds, and disputes.
  • Maintaining business and financial records.
  • Preventing fraud.
  • Meeting legal, tax, accounting, or regulatory obligations.

When information is no longer reasonably necessary, it may be deleted, anonymized, or securely disposed of, subject to applicable legal requirements.

10. Your Privacy Choices

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These rights may include the ability to:

  • Request access to personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of certain personal information.
  • Request information about how your personal information is used.
  • Opt out of certain marketing communications.
  • Withdraw consent where processing is based on consent.
  • Exercise other rights provided by applicable privacy laws.

To make a privacy-related request, please contact us using the information provided below.

We may need to verify your identity before completing certain requests to help protect your personal information.

11. Marketing Communications

If you receive promotional emails from Card Addicts, you may unsubscribe by following the unsubscribe instructions included in the applicable communication.

Unsubscribing from marketing communications does not necessarily stop transactional or service-related communications, such as order confirmations, shipping notifications, refund notices, or customer service messages.

12. Children’s Privacy

Our website is not intended to knowingly collect personal information from children where prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review the situation and take appropriate action.

13. Do Not Sell or Share My Personal Information

Card Addicts does not sell personal information for monetary consideration.

Depending on the third-party services we use and the applicable laws in your jurisdiction, certain website technologies may involve the sharing of information for advertising, analytics, or other business purposes.

Where applicable law provides you with the right to opt out of certain forms of sale or sharing of personal information, you may contact us using the information below to submit a request.

14. California Privacy Rights

Card Addicts operates in the United States and may serve customers located in California.

California residents may have additional privacy rights under applicable California privacy laws, including rights relating to access, correction, deletion, and certain disclosures concerning personal information.

If you are a California resident and would like to exercise a privacy right, please contact us using the information below.

We will process eligible requests in accordance with applicable law.

15. International Visitors

Our store is operated from the United States. If you access our website from outside the United States, your information may be transferred to, stored in, or processed in the United States or other locations where our service providers operate.

Privacy protections in these locations may differ from those in your country of residence.

16. Links to Other Websites

Our website may contain links to third-party websites or services.

Card Addicts is not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policies of third-party websites before providing them with personal information.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable legal requirements.

When we make changes, we will update the Last Updated date at the beginning of this policy.

We encourage you to periodically review this page to stay informed about how we handle personal information.

18. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact us:

Card Addicts
12625 Frederick St F-12
Moreno Valley, CA 92553
United States

Email: contactsupport@cardaddicts.online
Phone: (951) 563-0038

We will make reasonable efforts to respond to privacy inquiries and requests in accordance with applicable law.